Photo Courtesy of Susana Fernandez

My dad always told me “It isn’t what you say but how you say it.”  I lost count long ago on how many times I heard this as a child.  As an adult I can appreciate what it means.

When you are speaking with anyone whether it is personal or business you must say what you mean and how you mean it.  This is conveyed by tone of voice, volume, and, of course, body language.

Be conscience of how you speak to someone.  If you can tell that you are loud then make an effort to take your volume down a couple notches.

Speaking, just like all other skills, takes practice.  Actively practice and you can become great!

I wanted to share this video with you as well.  It shows that the words you use can change everything.  Enjoy!