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Customer Service Survey

Customer ServiceI am doing research for a project and I want to know what customer service problems you encounter when you are out shopping or dining.  The following is a brief survey and should take less than 4 minutes to complete.

Feel free to pass this survey on to friends, family, and colleagues!


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The Math of Customer Service

Dollar SignToday I had the opportunity to guest post on Chris LoCurto’s blog.  It is an issue I have been thinking about for many years.  Check it out at ChrisLoCurto.com